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Kayako Classic to Azure SQL DWH
migration service

Smooth , no special knowledge or programming required. A complete Kayako Classic to Azure SQL DWH data migration software.

More details

Your best tool for Kayako Classic to Azure SQL DWH data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and see the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Connect the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Kayako Classic to Azure SQL DWH

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Azure SQL DWH.

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Retained connection between object and people

When migrating your data from Kayako Classic to Azure SQL DWH we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Azure SQL DWH work

  • Prepare

    Register and go to our migration software.

  • Choose and connect your Kayako Classic support desk with HDM.

  • Give the right to access your Azure SQL DWH account.

  • Outline your requirements

    Let us know what parts of your migration you need to modify

  • Get your requirements estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from Kayako Classic to Azure SQL DWH all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Azure SQL DWH import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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