Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kayako Classic to Awesome Support (WordPress)
migration service

Effortless , no special expertise or coding required. A complete Kayako Classic to Awesome Support (WordPress) data migration software.

More details

Your best tool for Kayako Classic to Awesome Support (WordPress) data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Kayako Classic to Awesome Support (WordPress)

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Awesome Support (WordPress).

Next

Sustained connection between object and people

When migrating your data from Kayako Classic to Awesome Support (WordPress) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Kayako Classic to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Awesome Support (WordPress) work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Kayako Classic to Awesome Support (WordPress).

  • Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Kayako Classic to Awesome Support (WordPress).

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Awesome Support (WordPress) import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

Book a Call
cancel
%s
— %s