Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kayako Classic to Amazon Redshift
migration service

Trouble-free , no special expertise or programming required. A complete Kayako Classic to Amazon Redshift data migration instrument.

More details

The best Kayako Classic to Amazon Redshift tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and enjoy the magic happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is everything which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few clicks it is possible to select what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Kayako Classic to Amazon Redshift

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Amazon Redshift.

Next

Retained connection between object and people

When migrating your records from Kayako Classic to Amazon Redshift we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Kayako Classic to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Amazon Redshift work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Kayako Classic

    Select and link your Kayako Classic service desk with HDM.

  • Connect Amazon Redshift

    Give access to your Amazon Redshift account.

  • Describe your needs

    Let us know exactly what elements of your migration you need to tweak

  • Have your requirements estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Kayako Classic to Amazon Redshift all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Amazon Redshift import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Book a Call
cancel
%s
— %s