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Kayako Classic to Activate
migration service

Effortless , no special know how or programming required. A complete Kayako Classic to Activate data migration instrument.

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Your best tool for Kayako Classic to Activate data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to Activate

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Activate.

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Maintained connectivity between object and people

When migrating your data from Kayako Classic to Activate we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Activate work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Kayako Classic support desk with HDM.

  • Grant access to your Activate account.

  • Explain your requirements

    Let us know exactly what parts of your migration you wish to modify

  • Have your needs estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Kayako Classic to Activate everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Activate import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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