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Kayako Classic to 4me
migration service

Effortless , no special know how or programming required. A complete Kayako Classic to 4me data migration software.

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Your best tool for Kayako Classic to 4me data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we developed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to 4me

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in 4me.

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Sustained connection between object and people

When migrating your data from Kayako Classic to 4me we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to 4me work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and link your Kayako Classic service desk with HDM.

  • Connect 4me

    Give the right to access your 4me account.

  • Express your requirements

    Let us know exactly what parts of your migration you would like to modify

  • Get your requirements estimated

    We'll investigate your application and send you with a cost and a scope of work.

  • Migrate from Kayako Classic to 4me all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your 4me import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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