Kapdesk import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to Kapdesk and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Kapdesk
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration make it easier to instantly transition custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Kapdesk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Objects you may import to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Kapdesk in 6 easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Select and connect your source service desk with HDM.

  • Grant the right to access your Kapdesk account.

  • Explain your business needs

    Let us know what parts of your migration you wish to adjust

  • Have your requirements estimated

    We'll analyze your case and get back to you with a price range and a scope of work.

  • Import to Kapdesk all data

    Move all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

Kapdesk import in a few clicks

Automatically. Securely. Quickly

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