Kapdesk to VIZOR ServiceDesk
migration service

Trouble-free , no special skill set or coding required. A complete Kapdesk to VIZOR ServiceDesk data migration software.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Kapdesk to VIZOR ServiceDesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in VIZOR ServiceDesk.

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Maintained connectivity between object and people

When migrating your records from Kapdesk to VIZOR ServiceDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kapdesk to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kapdesk to VIZOR ServiceDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Select and link your Kapdesk service desk with HDM.

  • Grant access to your VIZOR ServiceDesk account.

  • Clarify your business needs

    Let us know what parts of your migration you want to adjust

  • Have your requirements estimated

    We will analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Kapdesk to VIZOR ServiceDesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your VIZOR ServiceDesk import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base and the company itself grow, some options can’t scale with the raising needs. In this case, the time for choosing a new help desk and migrating your historical data is …

How to Get Started with Your Help Desk Migration Project Plan

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