Jitbit HelpDesk to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Extremely easy , no special knowledge or programming required. A complete Jitbit HelpDesk to LiveAgent data migration tool.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Jitbit HelpDesk to LiveAgent

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in LiveAgent.

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Retained connection between object and people

When migrating your records from Jitbit HelpDesk to LiveAgent we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jitbit HelpDesk to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jitbit HelpDesk to LiveAgent work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Jitbit HelpDesk to LiveAgent.

  • Connect Jitbit HelpDesk

    Complete the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect LiveAgent

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Jitbit HelpDesk to LiveAgent.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveAgent import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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