Jitbit HelpDesk to KronoDesk
migration service

Effortless, no special expertise or coding required. A complete Jitbit HelpDesk to KronoDesk data migration instrument.

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Your best tool for Jitbit HelpDesk to KronoDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.
Effortless process

No need to worry about coding or continuously control each piece of info transferred.

Just link your source and target, pick what you need to migrate and allow the tool do the remainder.

Data dependency

Your information migrates complete, you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Jitbit HelpDesk to KronoDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the records end up being in the right places in KronoDesk.

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When migrating your data from Jitbit HelpDesk to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jitbit HelpDesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jitbit HelpDesk to KronoDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Jitbit HelpDesk

    Pick and link your Jitbit HelpDesk service desk with HDM.

  • Connect KronoDesk

    Give the right to access your KronoDesk account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to tweak

  • Have your requirements estimated

    We shall investigate your application and get back to you with a total price and a scope of work.

  • Migrate from Jitbit HelpDesk to KronoDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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