Jitbit HelpDesk to Jira Service Desk
migration service

Trouble-free , no special skill set or coding required. A complete Jitbit HelpDesk to Jira Service Desk data migration software.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Jitbit HelpDesk to Jira Service Desk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Jira Service Desk.

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Maintained association between object and people

When migrating your records from Jitbit HelpDesk to Jira Service Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jitbit HelpDesk to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jitbit HelpDesk to Jira Service Desk work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Jitbit HelpDesk to Jira Service Desk.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Jira Service Desk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Service Desk all data

    When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Jitbit HelpDesk to Jira Service Desk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jira Service Desk import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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