Jitbit HelpDesk to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Extremely easy, no special skill set or coding required. A complete Jitbit HelpDesk to Help Scout data migration software.

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The best Jitbit HelpDesk to Help Scout tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your information migrates completeand we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to select what goes where, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Jitbit HelpDesk to Help Scout

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up in the right destinations in Help Scout.

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When migrating your records from Jitbit HelpDesk to Help Scout we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jitbit HelpDesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jitbit HelpDesk to Help Scout work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Jitbit HelpDesk to Help Scout.

  • Connect Jitbit HelpDesk

    Fill out the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Help Scout

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences.

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from Jitbit HelpDesk to Help Scout.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Scout import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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