Jira Software to KronoDesk
migration service

Trouble-free , no special knowledge or programming required. A complete Jira Software to KronoDesk data migration software.

More details

The best Jira Software to KronoDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each record moved.

Just attach your source and target, choose what you want to migrate and allow the tool do the rest for you.

Data dependency

Your customer data comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees have access to your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Jira Software to KronoDesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in KronoDesk.

Next

Maintained association between object and people

When migrating your records from Jira Software to KronoDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Jira Software to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Software to KronoDesk work

  • Get ready

    Register and go to our migration software.

  • Choose and connect your Jira Software service desk with HDM.

  • Give the right to access your KronoDesk account.

  • Express your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Jira Software to KronoDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your KronoDesk import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Book a Call
cancel
%s
— %s