Jira Software to HelpSite
migration service

Extremely easy , no special skill set or programming required. A complete Jira Software to HelpSite data migration tool.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from Jira Software to HelpSite

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in HelpSite.

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Sustained relation between object and people

When migrating your records from Jira Software to HelpSite we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Software to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Software to HelpSite work

  • Get ready

    Sign up and go to our migration software.

  • Connect Jira Software

    Choose and connect your Jira Software support desk with HDM.

  • Connect HelpSite

    Give access to your HelpSite account.

  • Express your needs

    Let us know exactly what elements of your migration you want to modify

  • Get your requirements estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Jira Software to HelpSite everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpSite import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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June 5, 2019

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base and the company itself grow, some options can’t scale with the raising needs. In this case, the time for choosing a new help desk and migrating your historical data is …

Best Practices For Your Data Migration As Learned From Our Customers
,

Best Practices For Your Data Migration As Learned From Our Customers

April 17, 2019

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a lot of small but important details that can essentially ease everything up. There are a lot of experienced and professional sources where you can look up for advice on data …

A Guide To Help Desk Software

A Guide To Help Desk Software

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What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking about help desk software. These intangible systems have proven themselves to be one of the most impactful tools that helped many organizations gain the trust of customers across the globe. …

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