Jira Software to bold360
migration service

Extremely easy , no special expertise or coding required. A complete Jira Software to bold360 data migration instrument.

More details

The best Jira Software to bold360 tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Connect the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Jira Software to bold360

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in bold360.

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Maintained connection between object and people

When migrating your records from Jira Software to bold360 we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Software to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Software to bold360 work

  • Get ready

    Register and go to our migration service.

  • Connect Jira Software

    Opt and connect your Jira Software support desk with HDM.

  • Connect bold360

    Grant access to your bold360 account.

  • Express your requirements

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Jira Software to bold360 all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your bold360 import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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