Jira Service Management to Vivocha
migration service

Extremely easy , no special skill set or programming required. A complete Jira Service Management to Vivocha data migration tool.

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The best Jira Service Management to Vivocha tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new system and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Attach the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to offer the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to Vivocha

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Vivocha.

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Maintained connectivity between object and people

When migrating your records from Jira Service Management to Vivocha we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to Vivocha work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Jira Service Management

    Select and connect your Jira Service Management service desk with HDM.

  • Give access to your Vivocha account.

  • Describe your business needs

    Let us know what elements of your migration you want to fine-tune

  • Get your requirements estimated

    We shall research your application and get back to you with a price and a scope of work.

  • Migrate from Jira Service Management to Vivocha all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vivocha import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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