Jira Service Management to ThinkOwl
migration service

Trouble-free, no special skill set or programming required. A complete Jira Service Management to ThinkOwl data migration instrument.

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The best Jira Service Management to ThinkOwl tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer service information.
Easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just link both platforms, tick what you want to migrate and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to ThinkOwl

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right places in ThinkOwl.

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When migrating your records from Jira Service Management to ThinkOwl we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to ThinkOwl work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and connect your Jira Service Management service desk with HDM.

  • Connect ThinkOwl

    Grant the right to access your ThinkOwl account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your preferences estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Jira Service Management to ThinkOwl everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ThinkOwl import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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