Jira Service Management to TeamSupport
migration service

Extremely easy , no special skill set or coding required. A complete Jira Service Management to TeamSupport data migration instrument.

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The best Jira Service Management to TeamSupport tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record moved.

Just link both platforms, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we designed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to TeamSupport

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in TeamSupport.

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Sustained connection between object and people

When migrating your records from Jira Service Management to TeamSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to TeamSupport work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Jira Service Management to TeamSupport.

  • Connect Jira Service Management

    Fill in the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TeamSupport everything

    Once everything's tested, find a quiet time with the least load on the support team and begin migrating from Jira Service Management to TeamSupport.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your TeamSupport import

Our team would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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