Jira Service Management to SmarterTrack
Effortless, no special knowledge or coding required. A complete Jira Service Management to SmarterTrack data migration tool.
Your best tool for Jira Service Management to SmarterTrack data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resourcesSkip the platform analysis and tool development processes. Just choose customer info you need to move and start the transition right away.
Simple migrationNo tech knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Record completionMove your help desk data in full to make certain that no ticket is missing critical customer support information.
No need to worry about scripting or constantly control each record moved.
Just attach your source and target, choose what you want to migrate and allow the Migration Wizard deal with the remainder.
Your information comes complete, you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Your information is behind impenetrable walls. Not even all our employees can access to your credentials or records.
You may be certain with HDM no hacker attacks are possible.
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
As a migration service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Jira Service Management to SmarterTrack
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus letting you make sure that the records end up being in the right places in SmarterTrack.
Retained link between object and peopleWhen migrating your data from Jira Service Management to SmarterTrack we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Jira Service Management to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Jira Service Management to SmarterTrack work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Jira Service Management to SmarterTrack.
Link Jira Service Management
Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences.
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack all data
When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Jira Service Management to SmarterTrack.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional run your SmarterTrack import
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