Jira Service Management to Sitehelpdesk
migration service

Extremely easy, no special know how or coding required. A complete Jira Service Management to Sitehelpdesk data migration tool.

More details

The best Jira Service Management to Sitehelpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.

Attach the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to Sitehelpdesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you make sure that the records end up being in the right places in Sitehelpdesk.

Next

When migrating your records from Jira Service Management to Sitehelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Jira Service Management to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to Sitehelpdesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Jira Service Management

    Pick and link your Jira Service Management service desk with HDM.

  • Connect Sitehelpdesk

    Grant the right to access your Sitehelpdesk account.

  • Describe your business needs

    Let us know what components of your migration you need to fine-tune

  • Get your preferences estimated

    We will research your application and send you with a total price and a scope of work.

  • Migrate from Jira Service Management to Sitehelpdesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Sitehelpdesk import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Book a Call
cancel
%s
— %s