Jira Service Management to ServicePRO
migration service

Effortless , no special knowledge or coding required. A complete Jira Service Management to ServicePRO data migration tool.

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Your best tool for Jira Service Management to ServicePRO data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the miracle happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool accessible as possible.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Jira Service Management to ServicePRO

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in ServicePRO.

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When migrating your data from Jira Service Management to ServicePRO we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jira Service Management to ServicePRO work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your Jira Service Management support desk with HDM.

  • Grant the right to access your ServicePRO account.

  • Clarify your requirements

    Let us understand precisely what elements of your migration you wish to modify

  • Have your needs estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Jira Service Management to ServicePRO everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServicePRO import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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