Jira Service Management to Salesforce Service Cloud data migration done simply
Encrypted communications, secure servers, newest authorization approaches
Automated method, don't have time-out, avoiding any workflow pauses
Deal pricing to guarantee an opportunity + rate balance
We’ve earned the authority of businesses across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by determining Source data, modus operandi, and apps. Examine data cleansing and field mapping to the Target. Create a transition tactic, including the timeline and customer service reps training.
Security and Compliance Review
Ensure data complies with security requirements. Grant permissions and access settings to secure the replication.
Migration
Data Mapping and Customization
Map data fields among the Source and Target. Decide on pre-built custom features from the menu or request specific personalization for the record migration.
Demo Migration
Carry out a trial Demo to identify how the replication app operates. Spot results and adjust settings as required.
Data Verification
Check all moved records in the Target is genuine, fully captured, and appropriately organized.
Full Data Migration
Move all chosen records, covering tickets, contacts, attachments, and associated information.
Delta Migration
Catch any fresh or updated records that tweaked for the time of the Full data transfer.
Interval Migration*
Data transfer can be halted and resumed to cohere your timeline, with zero interruption. You can halt up to five times for five days each, coordinated by our sales crew during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Turn off the Source if required and store data backups.
What Types of Records Can You Import from Jira Service Management to Salesforce Service Cloud ?
With our Migration Wizard, you can simply import and export significant amount of varying data types to or from Jira Service Management to Salesforce Service Cloud. Review the selection of data types you can migrate implementing automation service by yourself from tech representatives.
Do you look for specific Jira Service Management to Salesforce Service Cloud migration demands?
Let us know you need a custom data migration.
| Jira Service Management objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Organizations | Accounts | |
| Customers | Contacts | |
| Issues | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Folders | Second level categories | |
| Contents | Articles | |
Why transfer with Help Desk Migration?
-
No downtime
Import data without disruption - preserve workflows operational and aid customers continuously. -
Enhanced efficiency
Effortlessly migrate data and arrange predefined and personalized fields with the smart Migration Wizard. -
Streamlined ticket transmiting
The Migration Wizard migrates tickets and all related data, ensuring the data structure unchanged on the Target. -
Dedicated support service
Our support team is available to guide you using chat, email, or phone. -
Comprehensive import planning
Managers will create a well-defined plan for data import, providing a hassle-free process and safe records. -
Custom options available
Decide on automated options or inquire about specific adjustments, and we'll guarantee your data is on point.
How Jira Service Management to Salesforce Service Cloud Data Migration Runs
Our automated migration tool lets you import and export records in a few simple actions. However, if you have specific requirements or a distinct data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Jira Service Management to Salesforce Service Cloud Move
with These Features
Share a tailored data replication experience that matches your business preferences. The Help Desk Migration service delivers functions to facilitate you to achieve your support service records import in the automated and secure manner.
-
Skip attachments
Does your destination support service platform offer small data storage? Bypass attachments, particularly if your historical data loses none of its value without them. The migration time will decrease greatly.
-
Import inline images as attachments
Import the images embedded into tickets as attachments. The data export time might be longer, but the images will stay along on a future support service platform.
-
Give a try to our Demo with custom records by copying 20 entities
Don’t take any chances. Make sure you comprehend totally how the entities look like at the end of you’ve migrated them. Our Demo with custom data lets you appoint 20 entities for a test transfer.
-
Migrate newest records first
Select this option to import your newest records in a chronological flow, from most recent to oldest. The option applies exclusively to Full Migration.
Stay focused on your crucial goals. We'll take care of the heavy lifting
Our automated migration tool offers an efficient app, whether you’re importing your customer support operations from Jira Service Management to Salesforce Service Cloud. With just a few clicks, your help desk system will be ready to perform on a chosen system — no need to accept any interruption!
Data import with confidence
The Migration Wizard will ensures your data security during all phases of the migration process. To take care of the maximum protection of your records whether they are in import or at rest, we apply tested practices. Here is contained handling constant security analysis, keeping our servers secured, following diverse instructions, and more.
Move ahead with the migration service that clients recommend
Lots of goal-achieved data imports and numerous awards and favorable commentaries can assure the excellence of our migration service. What’s more, we enlarge our feature list. Going back to our mission is to encompass all your data migration inquirements, we remain refining our tool and oftentimes add to it with novel capabilities.
Enjoy easy mapping to cover all your needs
Spare yourself the long-lasting chore of adding missing data types or help desk data throughout Jira Service Management to Salesforce Service Cloud migration. Our service enables you map data fields and adjust your data import. This will keep the starting system of your records simply on your part.
Select a convenient time for data import
Select the most convenient time to set up and start the help desk data import operation. Begin by migrating historical records and continue with go for the Delta function to migrate your freshly updated data. Then, relax and greenlight our service do the rest.
Talk to our tech-savvy support agents
Are you dealing with hardships with your Supported Platform data import and export? Empower our customer support representatives study your obstacle. With years of experience migrating records, our representatives are well-prepared to provide a successful migration of your support data.
Your Help Desk Data Import or Export is Protected at Each Step
With Help Desk Migration service, don't worry about safety of valuable data. We commit to the latest recommendations, run regular improvements, and unfailingly examine all servers.
We use a stringent two-factor access policy
Help Desk Migration Wizard secured your business records from unauthorized accessing with 2FA access. Additionally, only your business reps with admin rights can export your Jira Service Management information. Combined, these safeguards remove the risk of data leakage.
We apply 3-layer
Help Desk Migration provides three levels of records safety. At the physical level, we safeguard our data hosting facilities from logical and physical breach. At the app level, we cease any forbidden entry to your data on our service. And, finally, on the network layer, we protect our networks against cyber attacks.
Follow safety fundamentals
Help Desk Migration commits to top security levels, delivering maximum safety for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data safety levels. And our wast compliance portfolio continues getting enlarged.
How much does Jira Service Management to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from Jira Service Management to Salesforce Service Cloud? The price will mostly lean on the records volume you want to transfer, the complexity of your demands, and the features you’ll choose or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us improve our tool: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Full Jira Service Management to Salesforce Service Cloud Migration in a Few Clicks
Import your records from Jira Service Management to Salesforce Service Cloud with ease and without disturbing your ultimate aim of resolving your clients’ requests.
Find out more tips and tricks about data migration
Interested to learn more? Our resources is constantly updating information on support service enhancement and help desk software import and export. Check it out!
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