Jira Service Management to RSTickets!Pro
migration service

Effortless , no special expertise or programming required. A complete Jira Service Management to RSTickets!Pro data migration instrument.

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Your best tool for Jira Service Management to RSTickets!Pro data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and enjoy the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer service details.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach both platforms, pick what you want to migrate and let the system do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Jira Service Management to RSTickets!Pro

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in RSTickets!Pro.

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Sustained association between object and people

When migrating your data from Jira Service Management to RSTickets!Pro we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jira Service Management to RSTickets!Pro work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Jira Service Management support desk with HDM.

  • Give the right to access your RSTickets!Pro account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your preferences estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from Jira Service Management to RSTickets!Pro all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your RSTickets!Pro import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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