Jira Service Management to Paldesk
migration service

Smooth , no special expertise or coding required. A complete Jira Service Management to Paldesk data migration instrument.

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Your best tool for Jira Service Management to Paldesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Jira Service Management to Paldesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Paldesk.

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Sustained relation between object and people

When migrating your data from Jira Service Management to Paldesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jira Service Management to Paldesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Jira Service Management

    Choose and link your Jira Service Management support desk with HDM.

  • Connect Paldesk

    Grant access to your Paldesk account.

  • Describe your requirements

    Let us know what elements of your migration you need to adjust

  • Have your needs estimated

    We will analyze your case and send you with a price range and a scope of work.

  • Migrate from Jira Service Management to Paldesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Paldesk import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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