Jira Service Management to PagerDuty
migration service

Trouble-free , no special expertise or programming required. A complete Jira Service Management to PagerDuty data migration software.

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The best Jira Service Management to PagerDuty tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to move and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and enjoy the magic happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer service details.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Connect the platforms, select data, click ok, and you’re done!

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members have see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to propose the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Jira Service Management to PagerDuty

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in PagerDuty.

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Sustained association between object and people

When migrating your records from Jira Service Management to PagerDuty we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to PagerDuty

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to PagerDuty work

  • Get ready

    Register and go to our migration wizard.

  • Choose and connect your Jira Service Management support desk with HDM.

  • Connect PagerDuty

    Grant access to your PagerDuty account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you want to adjust

  • Have your requirements estimated

    We shall investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Jira Service Management to PagerDuty all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your PagerDuty import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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