Jira Service Management to Jira Software
migration service

Trouble-free , no special skill set or programming required. A complete Jira Service Management to Jira Software data migration software.

More details

The best Jira Service Management to Jira Software tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and see the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to Jira Software

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Jira Software.

Next

Sustained relation between object and people

When migrating your records from Jira Service Management to Jira Software we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Jira Service Management to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to Jira Software work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Jira Service Management to Jira Software.

  • Complete the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect Jira Software

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Software all data

    Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from Jira Service Management to Jira Software.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jira Software import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

The 10 Languages You Need to Support if You Sell Worldwide

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Book a Call
cancel
%s
— %s