Jira Service Management to Hiver
migration service

Extremely easy , no special know how or coding required. A complete Jira Service Management to Hiver data migration software.

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The best Jira Service Management to Hiver tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing essential customer service information.
Easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link both platforms, choose what you need to migrate and let the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Apart from providing great customer service, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to Hiver

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Hiver.

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Maintained connectivity between object and people

When migrating your records from Jira Service Management to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to Hiver work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and connect your Jira Service Management service desk with HDM.

  • Connect Hiver

    Give the right to access your Hiver account.

  • Express your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Have your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Jira Service Management to Hiver everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Hiver import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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