Jira Service Management to HelpSite
migration service

Extremely easy, no special skill set or programming required. A complete Jira Service Management to HelpSite data migration tool.

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The best Jira Service Management to HelpSite tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.
Simple and easy process

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, choose what you want to migrate and let the system do the remainder.

Data maintenance

Your customer data comes complete, you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members can access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to HelpSite

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus helping you to make sure that the records end up being in the right places in HelpSite.

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Sustained connection between object and people

When migrating your records from Jira Service Management to HelpSite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to HelpSite work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Jira Service Management service desk with HDM.

  • Connect HelpSite

    Grant the right to access your HelpSite account.

  • Describe your business needs

    Let us understand precisely what components of your migration you would like to modify

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Jira Service Management to HelpSite all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpSite import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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