Jira Service Management to HappyFox
migration service

Trouble-free , no special knowledge or coding required. A complete Jira Service Management to HappyFox data migration tool.

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The best Jira Service Management to HappyFox tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to take to a new database and allow the system do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Jira Service Management to HappyFox

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in HappyFox.

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Maintained association between object and people

When migrating your records from Jira Service Management to HappyFox we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to HappyFox work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Jira Service Management to HappyFox.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect HappyFox

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HappyFox everything

    Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Jira Service Management to HappyFox.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HappyFox import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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