Jira Service Management to AIhelp
migration service

Trouble-free, no special skill set or coding required. A complete Jira Service Management to AIhelp data migration instrument.

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The best Jira Service Management to AIhelp tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just link your source and target, pick what you want to migrate and let the system deal with the rest for you.

Data maintenance

Your information comes unite, you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can see your credentials or records.

You can be certain with HDM no data breaches are possible.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Jira Service Management to AIhelp

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus letting you be sure that the data end up being in the right destinations in AIhelp.

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Retained relation between object and people

When migrating your records from Jira Service Management to AIhelp we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Jira Service Management to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Service Management to AIhelp work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and link your Jira Service Management support desk with HDM.

  • Connect AIhelp

    Grant access to your AIhelp account.

  • Explain your business needs

    Let us know exactly what elements of your migration you want to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Jira Service Management to AIhelp everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your AIhelp import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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