Jira Service Desk to Help Scout
migration service Help Desk Migration partner of Help Scout

Effortless , no special knowledge or coding required. A complete Jira Service Desk to Help Scout data migration tool.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Jira Service Desk to Help Scout

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Help Scout.

Next

Maintained association between object and people

When migrating your data from Jira Service Desk to Help Scout we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Jira Service Desk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Jira Service Desk to Help Scout work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Jira Service Desk to Help Scout.

  • Connect Jira Service Desk

    Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Jira Service Desk to Help Scout.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Scout import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation
Book a Call
cancel
%s
— %s