Jira Ops to Manage Engine
migration service

Trouble-free , no special expertise or coding required. A complete Jira Ops to Manage Engine data migration software.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Jira Ops to Manage Engine

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Manage Engine.

Next

Maintained connection between object and people

When migrating your records from Jira Ops to Manage Engine we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Jira Ops to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Ops to Manage Engine work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Jira Ops to Manage Engine.

  • Connect Jira Ops

    Complete the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from Jira Ops to Manage Engine.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Manage Engine import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a …

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their …

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the …

Book a Call
cancel
%s
— %s