Jira Ops to Kayako
migration serviceHelp Desk Migration partner of Kayako

Extremely easy , no special knowledge or programming required. A complete Jira Ops to Kayako data migration software.

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The best Jira Ops to Kayako tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and enjoy the wonders happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, pick what you want to migrate and allow the system do the remainder.

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Jira Ops to Kayako

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Kayako.

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Sustained connection between object and people

When migrating your records from Jira Ops to Kayako we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Ops to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Jira Ops to Kayako work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Jira Ops to Kayako.

  • Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect Kayako

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako everything

    When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Jira Ops to Kayako.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Kayako import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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