Jira Ops to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Effortless , no special skill set or programming required. A complete Jira Ops to HelpDesk data migration instrument.

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Your best tool for Jira Ops to HelpDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to select the data arrangement, when it goes, and how.

Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to deliver the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Jira Ops to HelpDesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in HelpDesk.

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Maintained relation between object and people

When migrating your data from Jira Ops to HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Jira Ops to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jira Ops to HelpDesk work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Jira Ops to HelpDesk.

  • Connect Jira Ops

    Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect HelpDesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from Jira Ops to HelpDesk.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpDesk import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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