Jenny import
in a few clicks

Without devs, timelack and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to Jenny and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to Jenny
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Jenny with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to Jenny

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Jenny in 6 simple steps

  • Prepare

    Register and go to our migration wizard.

  • Select and connect your source service desk with HDM.

  • Connect Jenny

    Grant access to your Jenny account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Import to Jenny all data

    Move all your customer support records in a single push.

We keep all data safe

We take safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

Jenny import in a few clicks

Automatically. Securely. Quickly

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