Jenny to Twilio Flex
migration service

Trouble-free , no special knowledge or coding required. A complete Jenny to Twilio Flex data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from Jenny to Twilio Flex

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Twilio Flex.

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Sustained connectivity between object and people

When migrating your records from Jenny to Twilio Flex we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Jenny to Twilio Flex

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Jenny to Twilio Flex work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Jenny

    Choose and link your Jenny support desk with HDM.

  • Connect Twilio Flex

    Grant the right to access your Twilio Flex account.

  • Explain your needs

    Let us know what elements of your migration you need to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from Jenny to Twilio Flex all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Twilio Flex import

Our team would be more than happy to run a customized migration if you have particular demands.
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