Jenny to HelpShift
migration service

Smooth , no special skill set or programming required. A complete Jenny to HelpShift data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from Jenny to HelpShift

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in HelpShift.

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Sustained association between object and people

When migrating your data from Jenny to HelpShift we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Jenny to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Jenny to HelpShift work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Jenny to HelpShift.

  • Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect HelpShift

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpShift all data

    Once everything's validated, determine a quiet time with the least load on the support team and start migrating from Jenny to HelpShift.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your HelpShift import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
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