Jenny to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Smooth , no special knowledge or programming required. A complete Jenny to HelpDesk data migration tool.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Jenny to HelpDesk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in HelpDesk.

Next

When migrating your data from Jenny to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Jenny to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Jenny to HelpDesk work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Jenny to HelpDesk.

  • Connect Jenny

    Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect HelpDesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's tested, find a quiet time with the least load on the support department and start migrating from Jenny to HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpDesk import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking …

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at …

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we …

Book a Call
cancel
%s
— %s