Jenny to Freshservice
migration service
Effortless , no special expertise or programming required. A complete Jenny to Freshservice data migration tool.
Jenny to Freshservice
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.Complete & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of dataReasons to use Help Desk Migration to switch from Jenny to Freshservice
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Freshservice.Next
Sustained connectivity between object and people
When migrating your data from Jenny to Freshservice we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Jenny to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Jenny to Freshservice work
Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Jenny to Freshservice.
Link Jenny
Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Link Freshservice
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice everything
When everything's validated, determine a quiet time with the least load on the support staff and start migrating from Jenny to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Freshservice import
Our staff would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out …
Help Desk System Reviews
The Many Pitfalls of Free Help Desk Software
There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one …
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control …