Jenny to eDesk by xSellco
migration service

Effortless , no special expertise or programming required. A complete Jenny to eDesk by xSellco data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Jenny to eDesk by xSellco

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in eDesk by xSellco .

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Maintained association between object and people

When migrating your data from Jenny to eDesk by xSellco we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Jenny to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Jenny to eDesk by xSellco work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Jenny to eDesk by xSellco .

  • Connect Jenny

    Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco everything

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Jenny to eDesk by xSellco .


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your eDesk by xSellco import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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