Jenny to eDesk by xSellco
migration service
Effortless , no special expertise or programming required. A complete Jenny to eDesk by xSellco data migration instrument.
Jenny to eDesk by xSellco
Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of informationReasons to use Help Desk Migration to switch from Jenny to eDesk by xSellco
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in eDesk by xSellco .Next
Maintained association between object and people
When migrating your data from Jenny to eDesk by xSellco we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Jenny to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Jenny to eDesk by xSellco work
Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Jenny to eDesk by xSellco .
Connect Jenny
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
Connect eDesk by xSellco
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to eDesk by xSellco everything
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Jenny to eDesk by xSellco .
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your eDesk by xSellco import
Our staff would be more than happy to run a personalized migration if you have special demands.
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