96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Jenny to DiamanteDesk
migration service

Extremely easy , no special expertise or programming required. A complete Jenny to DiamanteDesk data migration instrument.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from Jenny to DiamanteDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in DiamanteDesk.

Next

Maintained connectivity between object and people

When migrating your records from Jenny to DiamanteDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Jenny to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Jenny to DiamanteDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Jenny

    Select and link your Jenny support desk with HDM.

  • Grant access to your DiamanteDesk account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you need to tweak

  • Have your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Jenny to DiamanteDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DiamanteDesk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s