ITsDone Help Desk to TicketLab
migration service

Effortless , no special skill set or coding required. A complete ITsDone Help Desk to TicketLab data migration software.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from ITsDone Help Desk to TicketLab

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in TicketLab.

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Retained connection between object and people

When migrating your data from ITsDone Help Desk to TicketLab we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ITsDone Help Desk to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ITsDone Help Desk to TicketLab work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect ITsDone Help Desk

    Select and connect your ITsDone Help Desk support desk with HDM.

  • Give access to your TicketLab account.

  • Outline your needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from ITsDone Help Desk to TicketLab everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your TicketLab import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation
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