ITsDone Help Desk to ReadyDesk
migration service

Extremely easy , no special knowledge or coding required. A complete ITsDone Help Desk to ReadyDesk data migration instrument.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from ITsDone Help Desk to ReadyDesk

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in ReadyDesk.

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Sustained connectivity between object and people

When migrating your records from ITsDone Help Desk to ReadyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ITsDone Help Desk to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ITsDone Help Desk to ReadyDesk work

  • Get ready

    Register and go to our migration service.

  • Connect ITsDone Help Desk

    Select and link your ITsDone Help Desk service desk with HDM.

  • Give the right to access your ReadyDesk account.

  • Express your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Get your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from ITsDone Help Desk to ReadyDesk all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ReadyDesk import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation
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