ITsDone Help Desk to LiveHelpNow
migration service

Effortless , no special skill set or coding required. A complete ITsDone Help Desk to LiveHelpNow data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from ITsDone Help Desk to LiveHelpNow

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in LiveHelpNow.

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When migrating your data from ITsDone Help Desk to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ITsDone Help Desk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ITsDone Help Desk to LiveHelpNow work

  • Prepare

    Sign up and go to our migration service.

  • Connect ITsDone Help Desk

    Select and link your ITsDone Help Desk service desk with HDM.

  • Give access to your LiveHelpNow account.

  • Express your requirements

    Let us know what elements of your migration you would like to tweak

  • Have your requirements estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from ITsDone Help Desk to LiveHelpNow all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveHelpNow import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
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