ITsDone Help Desk to KronoDesk
migration service

Extremely easy , no special expertise or programming required. A complete ITsDone Help Desk to KronoDesk data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from ITsDone Help Desk to KronoDesk

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in KronoDesk.

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Sustained relation between object and people

When migrating your records from ITsDone Help Desk to KronoDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ITsDone Help Desk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ITsDone Help Desk to KronoDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Choose and link your ITsDone Help Desk support desk with HDM.

  • Give access to your KronoDesk account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Get your needs estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from ITsDone Help Desk to KronoDesk all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your KronoDesk import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation
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