ITsDone Help Desk to Conversocial
migration service

Trouble-free , no special skill set or coding required. A complete ITsDone Help Desk to Conversocial data migration tool.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from ITsDone Help Desk to Conversocial

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Conversocial.

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Sustained relation between object and people

When migrating your records from ITsDone Help Desk to Conversocial we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ITsDone Help Desk to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ITsDone Help Desk to Conversocial work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your ITsDone Help Desk support desk with HDM.

  • Give access to your Conversocial account.

  • Detail your business needs

    Let us know what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from ITsDone Help Desk to Conversocial all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Conversocial import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation
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