iSupport import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import only.

Efficient & Furious

It takes you no longer than 20 minutes to set up the import to iSupport and run the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely where you want them to be.

What are the key reasons to import data to iSupport
using Help Desk Migration?

Security first

We do not share any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically transfer custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to iSupport with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to iSupport

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to iSupport in six easy steps

Get ready

Sign up and go to our migration wizard.
Link source Help Desk

Select and connect your source support desk with HDM.
Link iSupport

Grant access to your iSupport account.
Detail your needs

Let us understand precisely what aspects of your migration you want to modify
Get your preferences estimated

We'll analyze your application and get back to you with a total price and a scope of work.
Import to iSupport everything

Transfer all your customer support records in a single push.

We always keep your data safe

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To iSupport

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.