iSupport to Track-It!
migration service

Extremely easy , no special knowledge or coding required. A complete iSupport to Track-It! data migration tool.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from iSupport to Track-It!

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Track-It!.

Next

Retained connectivity between object and people

When migrating your records from iSupport to Track-It! we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from iSupport to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from iSupport to Track-It! work

  • Get ready

    Register and go to our migration service.

  • Select and connect your iSupport service desk with HDM.

  • Connect Track-It!

    Grant access to your Track-It! account.

  • Explain your requirements

    Let us know what parts of your migration you need to tweak

  • Get your preferences estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from iSupport to Track-It! all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Track-It! import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation
Book a Call
cancel
%s
— %s