iSupport to Relay
migration service
Smooth , no special knowledge or coding required. A complete iSupport to Relay data migration software.
iSupport to Relay
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of informationReasons to use Help Desk Migration to switch from iSupport to Relay
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Relay.Next
Sustained association between object and people
When migrating your data from iSupport to Relay we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iSupport to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iSupport to Relay work
Prepare
Sign up and go to our migration tool.
Link iSupport
Opt and link your iSupport support desk with HDM.
Connect Relay
Grant the right to access your Relay account.
Clarify your business needs
Let us understand precisely what components of your migration you want to tweak
Have your requirements estimated
We will analyze your case and get back to you with a cost and a scope of tasks.
Migrate from iSupport to Relay everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Relay import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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