iSupport to Hiver
migration service

Effortless , no special skill set or coding required. A complete iSupport to Hiver data migration software.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from iSupport to Hiver

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Hiver.

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Maintained relation between object and people

When migrating your data from iSupport to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from iSupport to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iSupport to Hiver work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your iSupport service desk with HDM.

  • Connect Hiver

    Give access to your Hiver account.

  • Describe your requirements

    Let us know exactly what aspects of your migration you want to modify

  • Have your needs estimated

    We'll analyze your case and send you with a total price and a scope of tasks.

  • Migrate from iSupport to Hiver all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Hiver import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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