iSupport to Hiver
migration service
Effortless , no special skill set or coding required. A complete iSupport to Hiver data migration software.
iSupport to Hiver
Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.Full & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from iSupport to Hiver
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Hiver.Next
Maintained relation between object and people
When migrating your data from iSupport to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iSupport to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iSupport to Hiver work
Prepare
Sign up and go to our migration service.
Link iSupport
Choose and connect your iSupport service desk with HDM.
Connect Hiver
Give access to your Hiver account.
Describe your requirements
Let us know exactly what aspects of your migration you want to modify
Have your needs estimated
We'll analyze your case and send you with a total price and a scope of tasks.
Migrate from iSupport to Hiver all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional perform your Hiver import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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