iSupport to HelpShift
migration service
Trouble-free , no special know how or programming required. A complete iSupport to HelpShift data migration tool.
iSupport to HelpShift
Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of informationWhy you should use Help Desk Migration to migrate data from iSupport to HelpShift
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in HelpShift.Next
Maintained relation between object and people
When migrating your records from iSupport to HelpShift we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iSupport to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iSupport to HelpShift work
Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from iSupport to HelpShift.
Connect iSupport
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
Link HelpShift
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift everything
When everything's tested out, find a quiet time with the least load on the support department and start migrating from iSupport to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your HelpShift import
Our team would be more than happy to perform a custom migration if you have special demands.
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